Return & Refund Policy

*1. No Refund Policy for Digital Products*
- As per Indian consumer laws, digital content such as *courses, e-books, study materials, test series, and video lectures* are *non-refundable* once purchased.
- Since digital products are delivered instantly, *cancellations and refunds are not allowed* after a successful transaction.

*2. Exceptions & Special Cases*
Refunds or replacements may be considered in the following cases:
- *Duplicate Payment:* If a user has been charged twice for the same course, we will process a refund after verification.
- *Technical Issues:* If a user is unable to access purchased content due to a *technical glitch* on our platform, we will either resolve the issue or provide an alternative solution.

*3. Refund Processing Time*
- If eligible, refunds will be processed within *7-10 working days* via the original payment method.
- Sharma Academy reserves the right to deny refunds in cases of misuse or violation of our terms.

*4. Contact Support*
For refund requests or queries, contact our support team at *[sharmaacademy1@gmail.com]* with payment details and proof of issue.